How to apply integration settings to specific user groups or roles

How to apply integration settings to specific user groups or roles

How to apply integration settings to specific user groups or roles

The Integrations menu in Cadence allows you to customize which integration features are available to different user groups or roles within your event. From the Integrations section (Events > [Event Name] > Integrations), you can configure targeted integration settings that enhance the experience for specific attendee segments while restricting access for others.

When to use

  • When certain integrations should only be available to specific user roles
  • When creating differentiated experiences for various attendee types
  • When implementing role-based access to third-party services
  • When managing integration visibility across different user segments

Before you start

You must have Admin or Event Manager permissions to configure role-based integration settings.

How to do it

    Log in to your Cadence Admin account.
    Navigate to your event dashboard.
    Click on "Event Setup" in the left sidebar menu.
    Select "Integrations" from the submenu that appears.
    Identify the integration you want to configure for specific user groups.
    Click the settings (gear) icon next to the integration name.
If no settings icon appears, the integration may not support role-based configuration.
    Locate the "User Access" or "Visibility" section in the settings panel.
    Select "Specific Roles" or "Custom" from the access dropdown menu.
    Choose which user roles should have access to this integration:
  • Admin Users
  • Event Managers
  • Event Schedulers
  • Regular Users
    Specify attendance types if needed (In-Person, Virtual, or Both).
Some integrations like Weglot may only apply to specific attendance types by default.
    Configure any additional role-specific settings for the integration.
    Click "Save" to apply your role-based integration settings.
    Test the integration access by logging in as different user types.
Role-based settings may take a few minutes to propagate throughout the system.

Troubleshooting

If users report they cannot access an integration that should be available to them, verify their assigned role in the Events Team section and ensure the integration is properly configured for their role type.

Related links

  •  How to access the Integrations menu in your event 
  •  How to verify integration status and functionality