How to communicate Live Feed guidelines to event attendees

How to communicate Live Feed guidelines to event attendees

Communicating Live Feed Guidelines to Event Attendees

The Live Feed feature in Cadence allows attendees to share posts, photos, and engage with each other during your event. Establishing clear guidelines for Live Feed usage helps maintain appropriate content standards and ensures a positive experience for all participants. By communicating these expectations through the Live Feed Menu › Settings section, you can set the tone for social interactions at your event.

When to use

  • When launching a new event with Live Feed enabled
  • When implementing content moderation for compliance reasons
  • When encouraging specific types of engagement from attendees
  • When setting expectations for professional communication

Before you start

You must have Event Manager or Administrator permissions to configure Live Feed settings and create guidelines for attendees.

How to do it

    Log in to your Cadence admin dashboard.
    Navigate to your event management page.
    Select Live Feed from the left navigation menu.
    Create a document with your Live Feed guidelines.
Include specific examples of appropriate and inappropriate content to make expectations clear.
    Determine your moderation approach by checking or unchecking "Enable Post Approval (Main Feed)" in the Settings tab.
If you enable post approval, ensure you have team members assigned to review and approve posts promptly during the event.
    Create a pinned post in the Live Feed with your guidelines.
    Include guidelines in your event welcome email or notification.
    Add guidelines to your event's home page or a dedicated FAQ section.
    Create a brief video explaining the Live Feed and your guidelines if time permits.
    Train your event team on the guidelines and moderation procedures.
    Send a notification to all attendees when the Live Feed becomes available.
Use the notification to highlight the benefits of participation while reminding attendees of the guidelines.
    Monitor the Live Feed during your event to ensure guidelines are being followed.

Troubleshooting

If attendees report they cannot see your pinned guidelines post, verify that the Live Feed menu item is visible to all attendee groups in your event's menu settings.

Related links

  • How to enable the Live Feed feature for your event
  • How to manage post moderation and approval workflows
  • How to post content to the Live Feed as an administrator