How to set the timing for Schedule Reminders notifications
How to set the timing for Schedule Reminders notifications
Set the Timing for Schedule Reminders Notifications
Schedule Reminders in Cadence automatically notify attendees before their scheduled sessions begin. From the Notifications Settings page, you can configure how far in advance these reminders are sent, helping attendees plan their movements between locations and ensuring they don't miss important sessions.
When to use
When planning your event communication strategy
When managing attendee notifications for schedule items
When coordinating large events with multiple concurrent sessions
When you want to reduce no-shows for scheduled sessions
You must have Admin or Event Manager permissions to modify notification settings.
How to do it
Navigate to your event dashboard in Cadence.
Select "Notifications" from the left sidebar menu.
Click the "Settings" tab at the top of the page.
Verify that the "Schedule Reminders" checkbox is enabled.
When enabled, attendees receive push notifications before their next scheduled session begins.
Click the dropdown menu next to the Schedule Reminders option.
Select your preferred timing from the available options (5, 10, 15, 25, 30, 45, 55, or 60 minutes).
Consider your venue size when selecting timing—larger venues may require more travel time between sessions.
Review your selection before saving.
Click "Save" at the bottom of the page to apply your changes.
Verify that the button briefly changes to "Saved" to confirm your changes were applied.
Troubleshooting
If attendees report not receiving schedule reminders:
Verify they haven't disabled push notifications on their devices
Confirm the notification settings are properly saved in your event
Check that attendees have the latest version of the Cadence mobile app (v2.7.404 for Android or v2.7.393 for iOS)