The Groups feature in Cadence allows you to organize attendees into logical categories for easier management and targeted communication. From the Groups Menu, you can view all existing groups in your event, including both event-specific groups and account-level groups that have been added to your event.
When to use
When you need to check which groups exist in your event
When reviewing group membership across different groups
When planning to modify or create new groups
When determining which groups to use for content visibility settings
Before you start
You must have System Administrator or Event Manager permissions to access and view all Groups in your event.
How to do it
Log in to your Cadence account.
Navigate to your event dashboard.
Select "Groups" from the left sidebar menu.
If you don't see the Groups option in your menu, an administrator may need to enable it in Event Setup → Menu.
Review the main Groups list that appears, showing all groups in your event.
Use the search bar at the top of the page to find specific groups by name.
Apply filters by clicking "Refine" to narrow down groups by type or other criteria.
Click on any group name to view its details and members.
Navigate to the "Members" tab within a group to see who belongs to it.
The number in parentheses next to each group name indicates how many members are in that group.
Look for account-level groups, which are indicated with a special icon or label.
Changes to account-level groups will affect all events that use these groups, not just your current event.
Return to the main Groups list by clicking "Back to Groups" or using the breadcrumb navigation.
Check the "Settings" tab to see if users are allowed to create their own groups.
View the "Account Groups" tab (if available) to see all groups that exist at the account level.
Troubleshooting
If you cannot see certain groups:
Verify you have Admin or Event Manager permissions
Check if the groups are hidden for administrative use only
Confirm the Groups feature is included in your Cadence license type