Start your attendees off on the right foot with a beautiful, custom registration experience. An overview on setting up your registration site, registration form and bringing people into your event
Our built-in registration page allows event organizers to share their event with their audience, showcase their brand, collect attendee information, and personalize the attendee experience.
How to set it up?
Enable/Disable Event Registration
To begin, visit your event in the Admin Site, navigate to the left-hand side menu, and go to People > Registration.
Select Enable Registration and the options will display for you to begin building.
As you have selected Enable Registration from the previous screen, your registration is now enabled. If you ever want to disable your event registration page, you may uncheck this field.
Registration Type
Select from one of five registration types:
Public - Open RegistrationSelect this option if your event is open to the public. This means your registration page will be a public link. Anyone with the link is able to register and gain access to your event.
Private - By Email ListSelect this option to specify who can register for this event by email address. After saving this page, you will find the registration list tab where you can add permitted email addresses.
Private - By DomainsSelect this option if you aim to limit your event to certain domain(s).
Private - to Existing UsersSelect this option if you want to restrict registration only to people within your account's current list of users. This could mean any existing users who have previously attended events in your account or new users that you manually import into your account.
Private - to Specific Account GroupsSelect this option if you would like to restrict registration only to people within a particular Account Group. For this, you'll need to create your Account Group first.
Other Settings:
Event Name in Registration Page URL
By default, your Event Name will apply to your Registration Page URL Short Name. However, you may further refine the event name if you'd like and customize the text.
Event Overview
Write a compelling description for your event registration page. This will appear under the Description of your Registration Site.
Registration Confirmation Message
Include a confirmation message that will show as a pop up after a successful registration for users.
Registration Restricted Message
Enable and include a registration restricted message that will be displayed when a person attempts to register but does not meet the requirements of your registration.
Attendee Capacity
You can set attendee capacity for your event. You may leave it empty for no limit. Once capacity is reached, the Register option will now display as Registration Closed:
Assign to Group(s)
If you would like registrations to be automatically added to certain group(s) upon completing registration. Add your group(s) to the corresponding section.
Note: You will need to create Groups first before being able to assign them.
Registration Close Date/Time
You can opt to set a registration close date & time. After this date & time, the registration page will be closed and new attendees will not be able to register.
Close Registration
To immediately close registration, select this option. You may also turn off Enable Registration, but then your registration URL will no longer be active.
Register Button URL Redirect
Use this option if you'd like the 'Register for Event' button to redirect to another URL, such as a Typeform or a third-party registration platform with payment processing.
Note: This option does NOT integrate your registration custom platform with Cadence Registration, hence your attendees will not automatically be marked as registered for this event. You will need to manually import your registrants as attendees into the Cadence platform.
Remove Download App Details below Register Button
You can choose to remove the app details to funnel their attendees only to the desktop web experience.
Registration Summary Emails
Enable registration summary emails if you would like the Events Team to receive a daily registration confirmation summary email for all newly registered attendees.
Hide Event When Not Registered
Select this option if you do not want this event to appear in the events list for users who have not yet registered.
Registration Website Logo & Image
Use the Registration Website Logo & Image fields to apply your logo and awe-inspiring registration image.
You may upload your own, or, you may choose images directly from our Pexels integration to easily insert beautiful royalty-free photos into your event.
For more details on image dimensions and requirements, read this article.
Registration Form
Enabling the Registration Form
Make sure you have already enabled the Registration page and set up the registration type for your event.
Go to the Registration Form tab and click the blue box to enable it.
Add a Registration Form Description:
Clearly explain to attendees that they must answer certain questions as part of their registration.
Keep the text concise so registrants complete the form successfully and provide the data you need.
Pro tip: Add contact details here in case registrants have questions about the process.
After saving the description, a Question section will appear under the description box.
If a user exits the form before completing it, a pop-up will warn them that unsaved changes will be lost and they will need to start again.
Adding Questions
Click the blue + button to add a new question.
Choose the question type:
Short Text → short, open-ended answers (a few words or a sentence).
Free Response → longer, open-ended answers with no or large character limit.
Single Select Dropdown → choose one option from a list.
Multi Select Dropdown → select multiple options from a list.
Pro Tip:
For Single Select or Multi Select, you can enable Clarification Questions, which allow you to ask follow-up questions based on a registrant’s chosen answer.
Short Text and Free Response do not support clarification questions.
Clarification Questions
To add clarifications to an existing question:
Select the question.
Enable the clarification option.
Click the + button.
Choose the answer you want to clarify in the “When Answer” box.
Add your clarifying question.
You can add up to 20 levels of clarifying questions per question.
Question Options
Each question includes two important settings:
Map to Existing Field on Profiles → Saves the answer directly to a field in the registrant’s profile (e.g., phone number, biography, motto, or a custom field).
Mark Question as Required → Registrants must answer before continuing to the next question.
Best Practices
You can add unlimited questions, but avoid making the form too long, as this may discourage completion.
Without completing all required questions, registration cannot be finalized.
Registrant Experience
The registration process for attendees looks like this:
Click “Register” on the event registration page.
Log in:
Existing account→ log in with email and password.
No account → create one first, then continue registration.
The registration form appears with all the questions you set.
Registrants complete the form and click Register.
A successful registration message (configured in the main registration page setup) appears.
If the event is live, attendees can access it immediately. If not, they will return to the registration page.
Use this tool to capture valuable information during the registration process and optimize your event setup.
Website Builder
Use the website builder to communicate all event details, including an overview of your schedule, speakers, sponsors, and any additional context you'd like to provide your audience on your registration website.
Visit the Website Builder tab and select the + button
Name your section and add a small (optional) description for it
Type:
Select Content if you wish to add link(s) to Attendees, Speakers, Location, Content, Schedule Items or Companies.
Once you hit "Save", a Links section will appear at the bottom of the page.
Select the + button:
Select Session by Track if you wish to add all Schedule Items that belong to a particular track:
Then choose your track:
Track sections will appear like this, broken down into days:
Reorder the list of sections: to change the custom order of your sections, grab on the three horizontal lines to the left of the titles.
Note: You will only be able to select from Content and Tracks that already exist in your event, so be sure to create them first.
Registration List
Viewing Registrants
As attendees register, admins can see them displayed within two locations.
Within the Registration List tab
Within the Attendees tab (People > Attendees)
Both lists will include any attendees who have registered via the URL and/or any attendees that you've manually added or imported into your event.
Adding Permitted Registrants (Private Registration Type: By Email List)
If you have selected the private registration type By Email List, then navigate to the Registration List tab, select the + button and add permitted email addresses:
Note: Adding email addresses here will allow these people to register for your event with that particular email. It does not automatically register them for your event.
Status
Below are the Registrant Statuses explained:
Registered = Registered attendee via URL or added manually via admin
Not Registered = Allowed to Register via Registration URL but not yet registered
Incomplete = Registration started via URL but not completed
Cancelled = Registered attendee, but removed from the event
Deactivated = Registered attendee, but deactivated user account
Registration Confirmation Email
Upon registering, attendees will automatically receive the Registration Confirmation Email. You can edit this email template in the Attendees tab (People > Attendees > Emails):
You may also send this email manually at any point. Go to the Attendees tab and use the Bulk Actions option to send to all attendees:
If you do not wish to send to all attendees, you can select the Refine button to do a refine search - for example, by group or who has not yet accessed the event - and then bulk send the email to them only.
If you wish to send the email to a particular attendee, type the name or email of the attendee in the search field, then select the Email envelope icon belonging to this attendee and manually send them the email.