The Appointments menu in Cadence allows you to control which users can access appointment features in your event. Through the Appointments Menu › Emails section, you can configure visibility settings to ensure only authorized users can view and manage appointments, creating a more streamlined experience for different user roles.
When to use
When restricting appointment access to specific user groups
When creating role-based navigation experiences
When separating internal and external user permissions
When testing appointment features before making them visible to all users
Before you start
You must have System Administrator or Event Manager permissions to modify appointment menu visibility settings.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Click on "Appointments" in the left sidebar menu.
Select "Emails" from the submenu.
Click the "Options" tab at the top of the page.
The Options tab contains all visibility and configuration settings for the Appointments feature.
Scroll down to the "Menu Visibility" section.
Select one of the three visibility options:
All (everyone can see it)
None (hidden from menu but accessible via direct link)
Specified (only visible to selected groups or attendance types)
If choosing "Specified", select which groups or attendance types should see the Appointments menu.
If you select both groups and attendance types with "Specified" visibility, users must meet BOTH criteria to see the menu item.
Configure submenu visibility by clicking the edit icon next to each submenu item:
My Appointments
Location Availability
Set visibility options for each submenu item following the same process as the main menu.
Click "Save" to apply your visibility settings.
Verify your changes by checking the menu as different user types.
Troubleshooting
If menu visibility changes aren't appearing:
Clear your browser cache and reload the page
Verify the user has the correct group assignments
Check that the Appointments feature is enabled for your event license type