New Updates for Week of May 5, 2025
Please find below a list of our latest updates that are now LIVE.
Account Management
Free/Busy Integration Status: Added a new indicator in admin to show the connectivity status of Free/Busy calendar integrations for appointments, improving troubleshooting and transparency.
Free/Busy Integration Status: Added a new indicator in admin to show the connectivity status of Free/Busy calendar integrations for appointments, improving troubleshooting and transparency. 
Broken Account Access: Fixed an issue where clicking to access an account from an event was not working as expected.
Broken Account Access: Fixed an issue where clicking to access an account from an event was not working as expected.
Appointments
Bulk Actions: Updated the bulk action for adding people to also allow adding of partners to multiple appointments at once.
Bulk Actions: Updated the bulk action for adding people to also allow adding of partners to multiple appointments at once. Mutual Metric: Updated the mutual metric tooltip in appointment list view to better reflect what this number represents.
Mutual Metric: Updated the mutual metric tooltip in appointment list view to better reflect what this number represents. Timezone Display: Updated the location availability view to clearly show which timezone is being referenced.
Timezone Display: Updated the location availability view to clearly show which timezone is being referenced. Cancellation Note: Fixed an issue where the cancellation note was incorrectly using the personal message custom field labeling.
Cancellation Note: Fixed an issue where the cancellation note was incorrectly using the personal message custom field labeling. Partner Attendee: Resolved an issue where postponing an appointment caused partners to appear as internal attendees in the new appointment.
Partner Attendee: Resolved an issue where postponing an appointment caused partners to appear as internal attendees in the new appointment. Contact Options: Fixed an error that occurred when accessing the details view and using contact options via location availability.
Contact Options: Fixed an error that occurred when accessing the details view and using contact options via location availability. Date Selection in Safari: Addressed a problem where the selected appointment date reverted to today’s date when editing appointments in Safari browsers.
Date Selection in Safari: Addressed a problem where the selected appointment date reverted to today’s date when editing appointments in Safari browsers.
Collections
Collection Access: Fixed an issue that prevented admin users from accessing Collections due to the system incorrectly requesting to select a company.
Collection Access: Fixed an issue that prevented admin users from accessing Collections due to the system incorrectly requesting to select a company.
Global
Timezone Search: Introduced support for searching timezones by abbreviation and cities anywhere the timezone field appears on admin.
Timezone Search: Introduced support for searching timezones by abbreviation and cities anywhere the timezone field appears on admin. Free Response Fields: Improved interaction on free response fields to now activate properly on click across their entire field area.
Free Response Fields: Improved interaction on free response fields to now activate properly on click across their entire field area. Description Fields: Added a helpful message in admin description type fields when unusual spacing is detected, allowing users to easily fix it if necessary.
Description Fields: Added a helpful message in admin description type fields when unusual spacing is detected, allowing users to easily fix it if necessary.
Home
Company Name Display: Added a setting at the company level to optionally hide the company name from the home page.
Company Name Display: Added a setting at the company level to optionally hide the company name from the home page.
Meetings
Meeting Form: Users can now add customers to Ensemble meetings directly from saved customer lists.
Meeting Form: Users can now add customers to Ensemble meetings directly from saved customer lists. Meeting Status: Added a new column to show the status of Ensemble meetings in the list views on both web and admin.
Meeting Status: Added a new column to show the status of Ensemble meetings in the list views on both web and admin. Check-In Options: Updated individual Ensemble meeting check-in options to better display default check-in set up and customizations.
Check-In Options: Updated individual Ensemble meeting check-in options to better display default check-in set up and customizations. Menu Filter Logic: Updated the custom menu filtering logic for Ensemble meetings to apply OR logic instead of AND when setup includes the same field, allowing for more flexible filtering.
Menu Filter Logic: Updated the custom menu filtering logic for Ensemble meetings to apply OR logic instead of AND when setup includes the same field, allowing for more flexible filtering.
Notifications
Improved Reporting: Enhanced the accuracy and clarity of notification reporting in admin in the event an email notification is resent.
Improved Reporting: Enhanced the accuracy and clarity of notification reporting in admin in the event an email notification is resent.
People
Reports
Email Reports: Added an icon to the email reports to identify emails that were not delivered, improving email reporting visibility.
Email Reports: Added an icon to the email reports to identify emails that were not delivered, improving email reporting visibility.
Schedule
Check-In Options: Updated individual schedule item check-in options to better display default check-in set up and customizations.
Check-In Options: Updated individual schedule item check-in options to better display default check-in set up and customizations. Self Check-In: Added a new check-in option that allows for users to self check-in for schedule items. The user can access this via scanning a QR Code or opening a dedicated link.
Self Check-In: Added a new check-in option that allows for users to self check-in for schedule items. The user can access this via scanning a QR Code or opening a dedicated link.