How to communicate role expectations to newly assigned Event Schedulers
How to communicate role expectations to newly assigned Event Schedulers
How to communicate role expectations to newly assigned Event Schedulers
The Events Team menu in Cadence allows you to assign Event Schedulers who can manage web content without having administrative access. After adding Event Schedulers to your event team, it's essential to clearly communicate their role expectations to ensure they understand their responsibilities and access limitations, leading to more efficient event management.
When to use
When onboarding new Event Schedulers to your team
When transitioning responsibilities between team members
When establishing workflows for content management
When clarifying access limitations for team members
You must have Admin or Event Manager permissions to assign the Event Scheduler role to others.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Click on "Event Setup" in the left sidebar menu.
Select "Events Team" from the submenu that appears.
Add Event Schedulers by typing their email addresses in the Event Scheduler field.
Event Schedulers can fully edit the web version of your event but cannot access the admin site for configurations.
Click "Save" to apply your changes.
Create a welcome email that outlines the Event Scheduler role and responsibilities.
Include specific sections in your communication:
Role overview and purpose
Access permissions and limitations
Specific areas of responsibility
Communication protocols for requesting admin assistance
Consider creating a shared document that Event Schedulers can reference for guidance on their responsibilities.
Schedule an onboarding call with new Event Schedulers to review expectations.
Demonstrate the platform showing which areas they can access and edit.
Provide examples of common tasks they will be responsible for.
Establish a feedback channel for questions and clarifications.
Be clear about which settings Event Schedulers cannot modify to prevent confusion and frustration.
Set up regular check-ins during the first few weeks to address questions.
Document common procedures for tasks Event Schedulers will perform regularly.
Troubleshooting
If Event Schedulers report they cannot access or edit the event:
Verify they have been added as attendees to the event first
Ensure the event is not in "Deactivated" status
Check that they are using the correct login credentials
Confirm they are trying to access the web version, not the admin interface