Cadence built Harmony as a reflection of our commitment to working seamlessly within our clients’ ecosystems. Harmony is our open API framework, designed to ensure we are fully integration-ready. Successful integrations are always collaborative between platforms, and when collaboration is supported, harmonizations are seamless and unlimited as part of every Enterprise license.
Most of our enterprise integrations are confidential and proprietary, below are some high level examples of our integrations:
- Attendee & User Sync: Automated feeds from CVENT and HR/IAM systems (auto provisioning/de-provisioning, role assignment).
- Numerous implementations
- CRM Integration: Bidirectional sync of customer contacts, scanned leads upload, post-event engagement and appointment reports.
- Numerous implementations
- Scheduling Integrations: Microsoft 365 and Google free/busy sync, Office 365 mailbox integration, automatic MS Teams/Zoom meeting creation.
- Travel Data: Integration with CVENT and Concur for flight and hotel visibility.
- Reporting & Analytics: Automated exports to SFTP, cloud storage, and data warehouses including meeting analytics.
- Custom Enterprise Solutions: Compliance integrations, engagement history imports, and tailored workflow automation.
- Public REST APIs: Access to events, attendees, appointments, customers, and check-in data; ability to post attendees and assign users.
- Batch Data Feeds: Secure SFTP or cloud-based CSV/JSON/XML exchanges.
- Web-hooks: Real-time event notifications.
- Direct API Integrations: Microsoft Graph, Google APIs, Zoom, Teams.
- RESTful architecture
- OAuth2 authentication
- Secure HTTPS endpoints
- Cloud-based scalable infrastructure
- Enterprise-grade access control and encryption
AI is always optional. Below are some examples of how your organization's Event Cadence experience can be enriched leveraging AI:
AI "Deep Research" enhances limited customer records using desired publicly available information, improving data quality for targeted engagement and meeting planning (with customer permission).
AI identifies and generates potential customer contacts based on defined criteria to support meeting scheduling at large congresses.
Automated analysis of meetings and interactions, including engagement insights and visual reports.Natural-language search and intelligent reporting across event data (schedules, attendees, meetings, communications).