How to understand the purpose and benefits of Groups

How to understand the purpose and benefits of Groups

Understand the Purpose and Benefits of Groups

The Groups feature in Cadence allows you to organize attendees into logical categories for easier management and targeted communication. From the Groups Menu › Settings section, you can control whether attendees can create their own groups or if group creation is restricted to administrators only, helping you maintain the right balance between collaboration and control for your event.

When to use

  • When organizing attendees by department, interest, or role
  • When creating targeted communications for specific attendee segments
  • When setting up group-specific schedule items or content
  • When managing permissions for different types of attendees

Before you start

You must have System Administrator or Event Manager permissions to access and modify Groups settings.

How to do it

    Log in to your Cadence Admin account.
    Navigate to your event dashboard.
    Select "Groups" from the left sidebar menu.
    Click on "Settings" in the submenu that appears.
    Review the purpose of the Groups feature:
  • Attendee Organization - Categorize attendees by department, role, or interest
  • Targeted Communication - Send messages to specific groups rather than all attendees
  • Content Visibility - Control which groups can see specific schedule items or content
  • Permission Management - Assign different access levels to different groups
    Understand the benefits of using Groups:
  • Streamlined Communication - Reduce message noise by targeting specific audiences
  • Personalized Experience - Show attendees only content relevant to them
  • Enhanced Collaboration - Enable like-minded attendees to connect more easily
  • Simplified Management - Organize attendees into manageable segments
    Configure the "Allow Users to Create Groups" setting based on your event needs.
Enable this setting for more collaborative events where attendees should be able to form their own interest groups.
    Click "Save" to apply your changes.

Troubleshooting

If Groups is not available in your event:
  • Verify you have Admin or Event Manager permissions
  • Confirm the Groups feature is included in your Cadence license type
  • Check that Groups has been added as a menu item in Event Setup > Menu