How to understand the different notification types available in Cadence
How to understand the different notification types available in Cadence
Understanding Different Notification Types in Cadence
Cadence offers several notification types that help keep your attendees informed and engaged throughout your event. From the Notifications menu in your event dashboard, you can configure which notifications attendees receive, how they're delivered, and when they're sent. Understanding these options will help you create an effective communication strategy for your event.
When to use
When planning your event communication strategy
When configuring attendee alerts for schedule items
When managing engagement for Live Feed posts
When setting up messaging channel notifications
You must have Admin or Event Manager permissions to access and modify notification settings.
How to do it
Navigate to the Notifications section in your Cadence dashboard.
Select the Settings tab at the top of the page.
Review the Schedule Reminders option which is enabled by default.
When enabled, attendees receive push notifications before their next scheduled session begins.
Choose your preferred reminder time from the dropdown menu (options range from 5 to 60 minutes).
The default is 5 minutes, but consider your venue size when selecting—larger venues may require more travel time between sessions.
Configure Live Feed notifications by checking or unchecking the box.
Enabling this option sends notifications for all Live Feed posts, which may result in a high volume of notifications during active events.
Set up Messaging Channels notifications by checking or unchecking the box.
This setting only affects public channel notifications. Private channel members always receive notifications regardless of this setting.
Click Save to apply your changes.
Troubleshooting
If attendees report not receiving notifications:
Verify they haven't disabled push notifications on their devices
Confirm the notification settings are properly saved in your event
Check that attendees have the latest version of the Cadence mobile app (v2.7.404 for Android or v2.7.393 for iOS)