How to manage schedule item visibility and access

How to manage schedule item visibility and access

Manage Schedule Item Visibility and Access

The Schedule Settings page in Cadence allows you to control how schedule items appear and who can access them throughout your event. From the Schedule Menu › Settings section, you can customize visibility options, enable features like tracks and live polling, and configure check-in methods to create the optimal schedule experience for different attendee groups.

When to use

  • When setting up visibility rules for different attendee groups
  • When configuring which schedule items appear on attendees' personal schedules
  • When determining how attendees can interact with schedule content
  • When establishing check-in procedures for schedule items

Before you start

You must have System Administrator or Event Manager permissions to modify schedule visibility settings. Required fields are marked with an asterisk (*).

How to do it

    Log in to your Cadence Admin account.
    Navigate to your event dashboard.
    Select "Schedule" from the left sidebar menu.
    Click the "Settings" tab at the top of the Schedule page.
    Configure the "Schedule View" by selecting either "List View" or "Image List View".
Choose "List View" for events with many schedule items to improve loading speed and readability.
    Enable or disable the "Display People" option to control whether attendees can see who else is assigned to schedule items.
When disabled, attendee names will be hidden across all schedule items, regardless of individual item settings.
    Check the "Enable Tracks" box to organize schedule items into categories.
Tracks can be used to create visibility rules for specific groups of attendees.
    Enable "Multiple Track Types" if you need to assign schedule items to more than one category.
    Set maximum elective schedule items if you want to limit how many optional sessions attendees can add to their schedules.
    Configure check-in options based on your event requirements:
  • Standard Attendee Check-in
  • Badge Scan Check-in
  • Legal Disclaimer Check-in
  • Signature Capture Check-in
  • Customers Check-in
Enabling multiple check-in methods may create confusion for staff. Consider using only the methods necessary for your event.
    Click "Save" to apply your visibility and access settings.

Troubleshooting

If schedule items aren't appearing correctly for attendees:
  • Verify that the correct visibility settings are applied at both the global and individual schedule item levels
  • Check that attendees are assigned to the appropriate groups if using group-based visibility
  • Ensure the schedule menu item is enabled and visible in the event navigation

Related links

  •  How to create and manage schedule items 
  •  How to navigate the Schedule interface 
  •  How to enable or disable People display in schedule items