How to enable or disable Schedule Reminders for attendees
How to enable or disable Schedule Reminders for attendees
Enable or Disable Schedule Reminders for Attendees
Schedule Reminders in Cadence automatically notify attendees before their scheduled sessions begin. From the Notifications Settings page, you can enable or disable these reminders and configure how far in advance they're sent. This feature helps ensure attendees don't miss important sessions and can plan their movements between locations accordingly.
When to use
When planning your event communication strategy
When managing attendee notifications for schedule items
When coordinating large events with multiple concurrent sessions
When you want to reduce no-shows for scheduled sessions
You must have Admin or Event Manager permissions to modify notification settings.
How to do it
Navigate to your event dashboard in Cadence.
Select "Notifications" from the left sidebar menu.
Click the "Settings" tab at the top of the page.
Locate the "Schedule Reminders" option in the settings list.
Toggle the checkbox to enable or disable Schedule Reminders.
When enabled, attendees receive push notifications before their scheduled sessions begin.
Select your preferred reminder time from the dropdown menu if Schedule Reminders is enabled.
Consider your venue size when selecting timing—larger venues may require more travel time between sessions.
Review your changes before saving.
Click "Save" at the bottom of the page to apply your changes.
Verify that the button briefly changes to "Saved" to confirm your changes were applied.
Troubleshooting
If attendees report not receiving schedule reminders:
Verify they haven't disabled push notifications on their devices
Confirm the notification settings are properly saved in your event
Check that attendees have the latest version of the Cadence mobile app (v2.7.404 for Android or v2.7.393 for iOS)