How to view check-in statistics and attendance numbers
How to view check-in statistics and attendance numbers
How to view check-in statistics and attendance numbers
The Event Check-In menu in Cadence provides valuable attendance metrics that help you track participation in real-time. By accessing the check-in statistics, you can monitor how many attendees have arrived at your event, identify attendance patterns, and make informed decisions about when to begin sessions or activities based on current participation levels.
When to use
When monitoring event attendance in real-time
When determining if you have sufficient attendance to begin a session
When generating attendance reports for stakeholders
When comparing check-in rates across different attendee types
Before you start
You must have Admin, Event Manager, or Event Scheduler permissions to view check-in statistics.
How to do it
Log in to your Cadence account.
Navigate to your event dashboard.
Select "People" from the left sidebar menu.
Click "Event Check-In" in the submenu.
Review the attendance summary cards at the top of the page.
These cards display total registered attendees, checked-in attendees, and the current check-in percentage.
View the breakdown by attendee type, which shows separate statistics for:
Internal Attendees (or your custom label)
Customers (or your custom label)
Toggle between different views using the filter options above the attendee list.
You can filter to show only checked-in attendees, not checked-in, or all attendees.
Click on the column headers in List View to sort attendees by check-in status or time.
Export the check-in data by clicking the "Export" button in the upper right corner.
The exported report includes check-in timestamps and can be useful for post-event analysis.
Monitor real-time updates as attendees continue to check in throughout your event.
The statistics automatically refresh when new attendees are checked in.
Troubleshooting
If check-in statistics appear incorrect:
Verify that all check-in stations are properly connected to the internet
Ensure that staff are using the correct check-in process
Check that the correct check-in type (overall vs. per day) is selected in your event settings
Related links
How to check in attendees for an event
How to enable Event Check-In for your event
How to understand the difference between Event Check-In types (overall vs. per day)