How to ensure Event Schedulers understand their access limitations
How to ensure Event Schedulers understand their access limitations
How to ensure Event Schedulers understand their access limitations
The Events Team menu in Cadence allows you to assign Event Schedulers who can edit web content without having administrative access. Clearly communicating these access limitations to your Event Schedulers helps prevent confusion, improves workflow efficiency, and ensures team members understand what they can and cannot modify within the platform.
When to use
When onboarding new Event Schedulers to your team
When transitioning responsibilities between team members
When establishing clear boundaries for content management
When preventing unauthorized configuration changes
You must have Admin or Event Manager permissions to assign the Event Scheduler role to others.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Click on "Event Setup" in the left sidebar menu.
Select "Events Team" from the submenu that appears.
Add Event Schedulers by typing their email addresses in the Event Scheduler field.
Event Schedulers can fully edit the web version of your event but cannot access the admin site for configurations.
Click "Save" to apply your changes.
Create a documentation document that clearly outlines:
What Event Schedulers can access and edit
What Event Schedulers cannot access or modify
How to request changes that require admin permissions
Schedule an onboarding session with new Event Schedulers.
Demonstrate the platform showing exactly which areas they can access.
Provide examples of common tasks they will perform.
Show the admin interface briefly to illustrate what they cannot access.
Create screenshots that highlight the differences between web editing access and admin configuration access to make limitations visually clear.
Establish a process for Event Schedulers to request admin-level changes.
Set expectations for response times to change requests.
Create a feedback channel where Event Schedulers can ask questions about their access.
Failing to clearly communicate access limitations can lead to frustration when Event Schedulers attempt to make changes they don't have permission for.
Troubleshooting
If Event Schedulers report they cannot access features they need:
Verify they are trying to access the web version, not the admin interface
Confirm they are using the correct login credentials
Check if they need additional permissions that can be granted by an administrator
Related links
How to add Event Schedulers to your event team
How to distinguish between Event Schedulers and other event roles
How to coordinate responsibilities between Event Schedulers and Administrators