How to leverage conditional logic in registration forms
How to leverage conditional logic in registration forms
Leverage Conditional Logic in Registration Forms
The Registration Form feature in Cadence allows you to create dynamic forms that adapt based on attendee responses. Through the Registration Menu › Form section, you can set up conditional questions that appear only when specific answers are selected, creating a personalized registration experience that guides attendees through relevant questions while skipping irrelevant ones.
When to use
When collecting different information from different types of attendees
When certain questions are only relevant based on previous responses
When creating a streamlined registration experience that adapts to each attendee
When segmenting attendees into different paths based on their responses
Before you start
You must have System Administrator or Event Manager permissions to configure conditional logic in registration forms.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Click on "People" in the left sidebar menu.
Select "Registration" from the submenu.
Click on the "Form" tab at the top of the page.
Toggle "Enable Registration Form" to turn on the registration form feature.
Click the "+" button to add a new parent question.
Select a question type that supports conditional logic (Single-Select Dropdown or Multiple Choice).
Single-select dropdown or radio button questions work best as parent questions for conditional logic.
Enter your question text and add answer options.
Click the "Create Path" button next to an answer option.
Define the nested question that should appear when an attendee selects this specific answer.
Select the appropriate question type for your nested question.
Add answer options for the nested question if applicable.
Repeat steps 10-13 for each answer option that requires a unique follow-up question.
Preview the conditional flow by expanding the parent question to see all nested paths.
Click "Save" at the bottom of the page to apply your changes.
If you map multiple questions to the same profile field, the system will prioritize values from the topmost question in the builder, falling back to the next if blank.
Troubleshooting
If conditional questions aren't displaying properly during testing:
Verify that your segmentation question is properly configured
Check that conditional logic references the correct question and answer options
Ensure all groups referenced in your form exist in the People › Groups section
Related links
How to view and manage the list of registered attendees
How to enable Schedule Item registration through the Registration Form