The Live Feed feature in Cadence provides an interactive way to conduct Q&A sessions during your events. By configuring the right settings in the Live Feed Menu › Settings section, you can create a dedicated space for attendees to ask questions and receive answers from speakers or event organizers, enhancing engagement and providing valuable information exchange.
Before you start
You must have Event Manager or Administrator permissions to configure Live Feed settings for Q&A sessions.
How to do it
Log in to your Cadence admin dashboard.
Navigate to your event management page.
Select Live Feed from the left navigation menu.
Click the Settings tab at the top of the page.
Select "Multiple Feed" as your feed structure option.
Multiple Feed mode allows you to create a dedicated Q&A feed separate from general discussions.
Click Save to apply the Multiple Feed setting.
Navigate to the "Feed" tab in the Live Feed section.
Click the "+" button to create a new feed.
Name your feed "Q&A" or something similarly descriptive.
Configure visibility settings if you need to limit who can view the Q&A feed.
Leave "Disable Audience Participation" unchecked to allow attendees to post questions.
Enable "Post Approval" if you want to review questions before they appear publicly.
If you enable post approval, ensure you have team members assigned to review and approve questions promptly during the session.
Click Save to create your Q&A feed.
Create a pinned post in the Q&A feed with instructions for attendees on how to ask questions.
Assign moderators to monitor the feed and respond to questions during the event.
Announce the Q&A feed to attendees at the beginning of your session.
Troubleshooting
If questions aren't appearing in the Q&A feed, check that post approval is working correctly and that moderators are actively reviewing and approving submissions. If attendees report they cannot post questions, verify that audience participation is enabled for the Q&A feed.