How to Enable Guest Registration

Enable Guest Registration

From Admin → People → Registration, go to the Options tab.

Fill out:

Enable Guest Registration (checkbox) → allows attendees to add guests.

Guest Limit → maximum number of guests per attendee.

Click Save to apply changes.



Guest Details During Registration

After the primary attendee signs in or signs up, a guest entry pop-up will appear.

In this pop-up:

• Maximum guest limit is displayed
• Attendees can:
• Add guest information
• Remove a guest using the “X” icon
• Add additional guests (within limit)
• Select “I’m not bringing any guests”

Guest information includes:

• First name
• Last name

Notes:

• Guest email addresses are not collected
• Guests do not create accounts
• Guests cannot log in
• Guests do not receive event emails



Registration Flow

After entering guest details, the attendee clicks Next.

• If a registration form is enabled → the form appears
• If no form is enabled → confirmation appears immediately



Guest Registration with Capacity and Waitlist

Guest Registration works with attendee capacity and waitlist settings.

Important Notes:

• All guests count toward total event capacity
• If capacity is reached and waitlist is enabled:
• Primary attendee and all guests are added to the waitlist together
• When spots open:
• Admins must manually promote waitlisted attendees
• This ensures enough space for both the attendee and their guests



Manage Registrants and Guests

From Registration → Registration List tab:

• View and manage all registrants
• Filter attendees by status
• See registration progress and completion

Additional actions:

• Add or edit guest information (registration or waitlist)
• Export attendee data

Export includes:

• Primary attendees
• Guests
• Waitlisted users

To check status details:

• Hover over the status tooltip for more information



 Important

Guests are included in capacity calculations and must be considered when promoting attendees from the waitlist.

Best Practices:

• Set a clear guest limit per attendee
• Monitor total capacity including guests
• Manually review waitlist promotions when guests are included
• Keep guest data accurate for proper event planning