The Cadence Services Info menu allows you to assign and manage logistics coordinators for your event. Located in the Events section under Cadence Services Info › Info, this interface enables administrators to specify which team members are responsible for coordinating logistics support, including hardware requirements and onsite services, ensuring proper resource allocation for your event.
When to use
When assigning logistics responsibilities for a new event
When changing logistics coordinators for an existing event
When updating logistics requirements as event plans evolve
When coordinating between virtual and onsite support teams
Before you start
You must have System Administrator or Event Manager permissions to manage logistics user assignments. Required fields are marked with an asterisk (*).
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Click on "Event Setup" in the left sidebar menu.
Select "Cadence Services Info" from the submenu that appears.
Locate the "Enable Logistics" dropdown field in the form.
Select "Yes" from the dropdown options.
When "Yes" is selected, the Logistics User ID field becomes available for assignment.
Enter the email address or user ID of your logistics coordinator in the "Logistics User ID" field.
Choose someone familiar with both the event requirements and available resources for the most effective logistics coordination.
Specify whether hardware is required by selecting an option from the "Hardware Required" dropdown.
Ensure hardware requirements are specified at least 2 weeks before the event to allow for proper preparation.
Select the appropriate option from the "Onsite Services Type" dropdown to indicate what kind of support is needed.
Add any relevant contract information or special instructions in the "Seminar Contract" field.
Click "Save" to apply your changes.
Verify the assigned logistics user has received notification of their assignment.
Schedule a coordination meeting with the logistics user to review requirements.
Document specific responsibilities and expectations for the logistics coordinator.
Troubleshooting
If logistics user assignment issues arise:
Verify that the assigned user has an active account in the system
Confirm that "Enable Logistics" is set to "Yes" before attempting to assign a user
Check that the user ID is entered in the correct format