New Updates for Week of July 21, 2025
Please find below a list of our latest updates that are now LIVE.
Appointments
Customer Label Update: Improved consistency on the appointment edit screen by updating the customer label and hover.
Customer Label Update: Improved consistency on the appointment edit screen by updating the customer label and hover. 
Event Time Indicator: Fixed the current time indicator for in person events in location availability to reflect the event's timezone rather than the users viewing from a different timezone.
Event Time Indicator: Fixed the current time indicator for in person events in location availability to reflect the event's timezone rather than the users viewing from a different timezone. Timezone Scheduling: Resolved scheduling issues for in-person appointments when the user and event are in different timezones.
Timezone Scheduling: Resolved scheduling issues for in-person appointments when the user and event are in different timezones. Ask Customer CC: Fixed an issue where the CC field wasn’t functioning correctly in bulk Ask Customer invite actions.
Ask Customer CC: Fixed an issue where the CC field wasn’t functioning correctly in bulk Ask Customer invite actions.
Collections
Filter Topics Fix: Resolved an issue where topics weren’t appearing in the refine filters on the Collections page.
Filter Topics Fix: Resolved an issue where topics weren’t appearing in the refine filters on the Collections page.
Customers
Customer Portal:
Customer Portal: - Introduced a new setting that allows admins to enable or disable the Customer Portal for individual events.
- Added two new reports to track usage and activity within the Customer Portal.
Ensemble
Meeting Timezone Alignment: Fixed timezone inconsistencies for Ensemble meetings linked to events to ensure accurate scheduling and display.
Meeting Timezone Alignment: Fixed timezone inconsistencies for Ensemble meetings linked to events to ensure accurate scheduling and display. Ensemble Rebrand: Renamed and updated labeling in admin to align with current Ensemble terminology.
Ensemble Rebrand: Renamed and updated labeling in admin to align with current Ensemble terminology.
Groups
Empty Group Display: Resolved an issue where empty account groups (with no users) were incorrectly showing at the event level.
Empty Group Display: Resolved an issue where empty account groups (with no users) were incorrectly showing at the event level.
Menu
New Custom Menu Options: Added a new custom menu option for a multi-column calendar view at the event level.
New Custom Menu Options: Added a new custom menu option for a multi-column calendar view at the event level. Menu Save Issue: Fixed an issue where edits at the company level for the default event menu were not saving and returning errors.
Menu Save Issue: Fixed an issue where edits at the company level for the default event menu were not saving and returning errors.
People
Platform Access: Added an admin setting to designate whether users can access Cadence (set by default), Will Call, or both platforms.
Platform Access: Added an admin setting to designate whether users can access Cadence (set by default), Will Call, or both platforms.
Schedule
Multi-Column Calendar: Introduced multi-column calendar pages to support ability to provide better scheduling visibility for different people or teams. These pages can be built from within the schedule pages on admin by our internal teams.
Multi-Column Calendar: Introduced multi-column calendar pages to support ability to provide better scheduling visibility for different people or teams. These pages can be built from within the schedule pages on admin by our internal teams.