The countdown timer on your event's Home page helps attendees know when your event begins. You can easily enable or disable this feature through the Home Menu settings in your Cadence admin dashboard, and choose whether to use the event's start date or a custom date for the countdown.
When to use
When you want to build anticipation for your event
When you need to highlight the time remaining until your event starts
When you want to remove the countdown for events that are already in progress
If you enable "Hide event name, date & location display," the countdown timer will be automatically disabled.
How to do it
Log in to your Cadence Admin account.
Navigate to your event dashboard.
Select "Home" from the left sidebar menu.
Click on the "Settings" tab at the top of the page.
Find the countdown timer section in the settings panel.
Enable the timer by checking the "Enable Countdown Timer" checkbox.
The countdown timer displays days, hours, and minutes remaining until your event starts.
Choose a time source by selecting one of these options:
"use event start date" to automatically use your event's scheduled start time
"use custom date time" to set a specific countdown target date
Save your changes by clicking the "Save" button at the bottom of the page.
Troubleshooting
If you've enabled the countdown timer but it doesn't appear, check if "Hide event name, date & location display" is also enabled, as this setting will override and disable the countdown timer.